FAQs Archive - AZ MediQuip | #1 Medical Supply Store in Arizona

Q: What types of power lift chairs does AZ MediQuip rent?

We offer three types of power lift chair rentals to cater to your specific requirements. Our Infinite Position Zero-Gravity Lift Chairs are designed to provide the ultimate in relaxation and comfort. With customizable reclining positions these chairs offer a luxurious experience. Many patients find the infinite position important for surgical and aging needs including promoting increased blood flow and a comfortable and safe alternative to bed sleeping to reduce the risk of falls. For those seeking a more traditional option, our Standard Lift Chairs are an excellent choice. These chairs feature smooth lifting mechanisms, ergonomic designs, and plush upholstery to ensure optimum comfort and support. If you require additional strength and durability, our Heavy Duty (bariatric) lift chairs are specifically designed for individuals with larger body frames. These chairs provide reinforced construction, wider seating areas, and increased weight capacities to accommodate varying needs.

Q: Why rent a power lift chair?

There are several reasons why someone might choose to rent a power reclining lift chair. Firstly, it provides enhanced comfort and support for individuals with limited mobility or those recovering from surgery or injury. The powered lifting mechanism helps them effortlessly transition from a seated to a standing position, promoting independence and reducing the risk of falls. Renting a power reclining lift chair is also a cost-effective solution for temporary needs, as it eliminates the need for a long-term investment. Additionally, it allows individuals to test the chair and determine if it meets their specific comfort and functional requirements before committing to a purchase. Finally, renting provides flexibility, allowing individuals to return the chair once they no longer require it, without the hassle of storage or resale.

Q: Why does AZ MediQuip not refund shipping fees?

Even though you’re giving us back an item that we can resell (based upon our inspection at time of receipt), the shipping itself is a service that the carrier (UPS, FedEx, etc) has performed and cannot be refunded. Even if an item had “Free Shipping,” the shipping did have a real cost which will be deducted from your return.

Q: Can I refuse delivery of my order?

If an order is refused for delivery because it appears to be damaged in shipping, there are no additional charges and we will try to get a new product to you as soon as possible. We do ask that you contact us within 24 hours to report the refusal due to shipping damage. Other than visible shipping damages, if an order or package is refused for delivery, the customer will be responsible for actual shipping charges incurred by AZ MediQuip plus a 25 percent restocking charge. When we receive the package back in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost of shipping the package to you plus the 25 percent restocking charge. This shipping charge will apply even if you were not originally charged for shipping under a free shipping promotion. This policy is necessary due to the high costs that we incur in offering you, the customer, free or discounted shipping and the lowest possible prices.

Q: How can I track my AZ MediQuip order?

When your order has shipped, we will email you with a UPS or FedEx tracking number. You can use this tracking number to track the package yourself on the shipping providers website. If your order is shipped by a common carrier, the tracking information will be forwarded via mail.

Q: What if my order is damaged during shipping?

AZMediQuip is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.