Your satisfaction is always our priority. Damaged or defective items will be replaced. If a purchased item needs to be returned and fits the criteria defined below, we will be glad to accept the return. Please call us at 844-603-6037, and our staff will be glad to gather information regarding your return. A Return Merchandise Approval (RMA) form will be sent via email for you to fill out. Our goal is to process your RMA as quickly as possible and we will do everything we can to do so.